#CongressChat

#CongressChat: Differentiation

Key topics included:

How will retailers raise the bar even higher in 2015?

What are the new ways that retailers will thrive through differentiation?
Introducing #Congress Chat

The first #CongressChat was held on 4 December 2014 reviewing the success of Black Friday and Cyber Monday

World Retail monthly #Congresschat’s are a great way to interact with the retail community, ask questions to an experienced audience and build your network. Each chat is centred around a specific topic that our leading content team has developed through research meetings with leading retailers.

We know how global the retail network is, so we've created an environment for you to interact in between our shows. Join the conversation!

Next #CongressChat - 23 April 2015 11am GMT

#CongressChat Theme: Changes in retail practices and company culture

Our next twitter chat, hosted by @WorldRetail will be on the 23 April 2015.

This month’s #CongressChat will be focusing on the question of changes in retail leadership practices and company culture. As with other industries, retail is having to compete alongside the lure of the new generation tech and start-up companies - companies which pervade a culture of flexible working hours and mod-conned offices, artfully blending a casual, informal atmosphere with a fast-paced and progressive attitude. In response, Retail companies have had to re-think how they can mirror the start-up culture – many a time within the constraints of the shop sales floor.

We’ll be looking at key transformations retailers are making to modernise company culture and leadership including:

Creation of tangible development schemes and staff incentives
Modernising company values in the face of the generation X workforce
Transformational Leadership that serves to empower and motivate staff

Join us on Thursday 23 April and share your thoughts with the retail community.

Use the hashtag #Congresschat and tag in @worldretail to get involved!

#CongressChat Contributors

Ian McGarrigle
World Retail Congress Chairman

Ian has over 30 years’ experience working within the UK and international retail sector as a journalist, editor, publisher and founder and director of the World Retail Congress. He helped launch leading UK trade publication Retail Week and developed key industry events including Retail Week Conference and Retail Week Awards. In 2007 he launched the World Retail Congress to serve the international retail market.

Annie Smith
Head of Content - World Retail Congress

Annie Smith is Content producer for World Retail Congress. Annie is responsible for delving into the minds of retailers to understand what drives them in business, their goals, ambitions and views on the industry. Compiling research and recommendations she then writes the Congress programme and brings together expert speakers and retail luminaries to take to the stage and share their insight.